Reservations
Online Reservations 801-401-9100
Bahamas toll free number +1 844-674-5837 or 84-GoSilver
For fastest service and no reservation fee make your reservations online. If you do phone us please note our Reservations call center hours: • 6 am (EDT) to 9 pm - 7 days a week
Guest Relations
Online Feedback Form
GuestRelations@silverairways.com
Guest Relations Department 1100 Lee Wagener Blvd, Suite 201 Fort Lauderdale FL 33315 USA
We would love to hear from you and the best way is by completing our feedback form. Electronic and hardcopy mail also welcome. Please share with us your comments, questions, suggestions and feedback.
Per our Customer Service Plan, correspondence relating to consumer complaints will receive a response within 60 days of receipt.
Special Services
801-401-9100
Contact us for special requests and questions for items such as Wheelchair assistance, POCs, Service Animals, or to request other assistance in advance. Please note our Passenger Services call center hours: • 6 am (EDT) to 9 pm - 7 days a week
Flight Information
Flight Status
Terminal information, flight times and other information for Silver flights.
Media Relations
mediarelations@silverairways.com
For all media inquiries.
Travel Insurance
Optional Travel Insurance can be purchased during the online booking payment process and is provided thru Allianz Global Assistance
Baggage
Online baggage tracking
Delayed bags can be tracked online using our baggage tracking tool. Please use the reference number provided along with a copy of the Traveler Property Claim form when reporting delayed/damaged bag(s).
Human Resources
Career Opportunities
View and apply for all of our exciting career opportunities online
Corporate Offices
1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315
DOT (Department of Transportation)
Aviation Consumer Protection Division, C-75 U.S. Department of Transportation 1200 New Jersey Ave. S.E. Washington D.C. 20590
Contact information for the U.S. Department of Transportation